갈등 관리 워크북

The group exercises are laid out so clearly that I ran a session with zero prep, and the journaling prompts actually got people talking. It’s a practical tool that works as well one-on-one as it does with a team.

I’ve used the self-assessments and journaling activities with three different groups now, and the way each section builds on the last has made my one-on-one sessions feel far more structured. The exercises are easy to adapt for a 45-minute slot, which is a lifesaver when a client needs a quick but m

The self-assessments in this workbook are surprisingly insightful for how straightforward they are. I used the journaling activities with a small group at work, and they sparked some really honest conversations we hadn't been having. It's a practical tool that feels easy to pick up and use.